Daniel Goleman's bestseller Emotional Intelligence" revolutionized psychology. In the second book on emotional intelligence, the author analyzes the reasons and keys to success in business for both an individual employee and the entire organization, identifying the skills that distinguish leaders in any field. On specific examples show how emotions, self-control, communication skills, and the ability to work in a team-that is, emotional intelligence in general-influence success in life and business. In the author's opinion, it is more important than IQ, academic degrees, and life experience. And that the higher a person's position, then these skills are more important. Goleman emphasizes that we all have the potential to develop emotional intelligence at any stage of our careers, and gives us recommendations for improving our own effectiveness."