Welcome to England's Ministry of Letters, the place where all the words in the world - in books, magazines, newspapers, road signs, posters, and more-start their lives, and from which the letters coordinate their critical missions to help children learn the alphabet. This book tells the story of Charlie Foxtrot, who starts school and finds mastering the alphabet confusing. The members of the Ministry's Special Alphabet Service set off on a mission to Scotland to help Charlie and to open his mind to the power of letters and words. The charming artwork, reminiscent of classic children's book illustrations from the 1950s and 1960s, combines with the witty text to bring the characters of the alphabet to life.